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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Esmeralda Pastrana Nunez

Esmeralda Pastrana Nunez

September 3, 2026

5  out of  5
rating by Esmeralda Pastrana Nunez
"Perla was so nice and helpful! I called in for a quote and she made the whole process really easy. She answered all my questions and was very patient with me. Definitely recommend calling her!!"
We responded:
"Thank you so much for the 5 stars, Esmeralda! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jeannette Hernandez-ruelas

September 3, 2026

5  out of  5
rating by Jeannette Hernandez-ruelas
"PERLA! THANK YOU! FROM THE BOTTOM OUR HEARTS... I've been with State Farm many Years. In the last year, unfortunately, I've had many incidents involving our vehicles. Perla has helped me with every single issue. She has taken her time answering my questions and concerns and has made every process less stressful. Always there when I call. Literally! Thank you again. We appreciate you so much! 🥰"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jacob D Plumbing

September 3, 2026

5  out of  5
rating by Jacob D Plumbing
"We have been with this State Farm office for more than 15 years and have always received excellent service. Christina is extremely knowledgeable, kind, and friendly, and she consistently goes above and beyond for her clients. The entire staff is always warm, welcoming, and helpful. We truly appreciate the wonderful service they have provided our family throughout the years and highly recommend the office of Edgar Ortiz our agent Christina and her team!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Edgar Ortiz’s team. "
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Alba Garcia

September 1, 2026

5  out of  5
rating by Alba Garcia
"Highly recommend if looking for good insurance. Cristina is so helpful and amazing at what she does her customer service is excellent! Overall their team is amazing !"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Santos Quirarte

August 30, 2026

5  out of  5
rating by Santos Quirarte
"Ashley Quirarte nos ayudó mucho y tiene mucha paciencia y es muy buena en lo que hace"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Edgar Ortiz’s team. "
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Awsumx

August 29, 2026

5  out of  5
rating by Awsumx
"Ashley was absolutely amazing! She was so helpful, patient, and took the time to answer all of my questions. She made the whole experience so much easier and made sure I understood everything. I truly appreciate her kindness and willingness to help. Thank you, Ashley, for such great customer service!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pico Rivera insurance team. "
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Bernie Palacios

August 28, 2026

5  out of  5
rating by Bernie Palacios
"Shout out to Ashely Q for assisting my with getting auto insurance at a reasonable/fair price! She’s the best and my go-to! Give this girl a raise!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pico Rivera to know you had such a great experience with us. "
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Mario Ramos

August 28, 2026

5  out of  5
rating by Mario Ramos
"Had a great experience with Ashley. She was able to explain in detail of all my insurance needs. She took the time to answer all of my questions. Highly recommend her."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Sandra Lozano

August 28, 2026

5  out of  5
rating by Sandra Lozano
"Every time I call State Farm I always get a kind voice greeting customers. I have mainly dealt with Ashley and she goes out of her way to make the experience pleasant. She tends to my needs and is thorough with explaining questions I may have. It makes the process much easier. Thank you all for all your hard work and dedication."
We responded:
"Hi Sandra, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Pico Rivera.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Edgar Ortiz "
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Elycia Yslava

August 1, 2026

5  out of  5
rating by Elycia Yslava
"Always have fast seamless service with Perla and Ed. The price is good, payments easy on the website, communication to your preference & insurance cards are easy thru the app. Would highly recommend their services."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pico Rivera to know you had such a great experience with us. "
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Jerry Raskind

July 31, 2026

5  out of  5
rating by Jerry Raskind
"Edgar Ortiz is outstanding. He’s very informative, answered all my questions, and helped in my decision. Edgar has an awesome personality and is very easy to talk with."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Brandon Raskind

Brandon Raskind

July 31, 2026

5  out of  5
rating by Brandon Raskind
"Helped me with quote for car and life insurance. Couldn’t have been a more smooth interaction. Edgar is the best around."
We responded:
"Brandon, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pico Rivera. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Edgar Ortiz and Team "
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Ruben Vidales

July 15, 2026

5  out of  5
rating by Ruben Vidales
"Very nice people. good customer service. and knowledgeable."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Barbara Macias

Barbara Macias

July 12, 2026

5  out of  5
rating by Barbara Macias
"Knowledgeable. Kind. Patient. Just an overall wonderful human. No other better agent in all my 30 plus years with State Farm!"
We responded:
"Barbara, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Edgar Ortiz’s Team—we are always here to help!"
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Carmen Dominguez

June 23, 2026

5  out of  5
rating by Carmen Dominguez
"The service I have received from Perla has been extraordinary. She is extremely helpful and crunches numbers to ensure I get the best deal. She is on top of things and provides me with the latest updates."
We responded:
"Carmen, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Italia Ramirez

Italia Ramirez

June 23, 2026

5  out of  5
rating by Italia Ramirez
"Ms shabby provided excellent customer service and information about insurance that I needed !! It was a pleasure speaking with her"
We responded:
"Italia, thank you for your wonderful review of State Farm Agent Edgar Ortiz’s Team!"
Profile photo of Itzel Pinto

Itzel Pinto

June 23, 2026

5  out of  5
rating by Itzel Pinto
"Had the nicest agent named Christina help me open up a policy, very helpful & polite"
We responded:
"Thank you so much for the 5-stars, Itzel! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Paul Gonzales

June 16, 2026

5  out of  5
rating by Paul Gonzales
"Like a good neigbor state farm is there right christina!!!

Omg christana has been so helpful from helping me with tow fees to switching over insurance from car to car get that queen a raise 🤞

But over all extremely amazing customer service they do all they can to halp and give the best rates and make sure you are taken care of in every single way so if you are not with state farm u need to switch over right away you will not regret it

Thank you christina again"
We responded:
"Paul, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Edgar Ortiz’s Team here in our Pico Rivera office. "
Profile photo of Elizabeth Botello

Elizabeth Botello

May 18, 2026

5  out of  5
rating by Elizabeth Botello
"This place is great! Very polite and willing to answer all my questions."
We responded:
"Elizabeth, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Edgar Ortiz’s Team—we are always here to help!"
Profile photo of Harold Freeman

Harold Freeman

May 15, 2026

5  out of  5
rating by Harold Freeman
"My entire experience with Edgar from State Farm was exceptional. From the full service to him getting back to me with whatever I needed. I definitely made a great decision. And found the right agent."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Edgar Ortiz’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Andrea Nieto

May 9, 2026

5  out of  5
rating by Andrea Nieto
"Edgar is an awesome agent!! He finds you the best price and coverage. My daughter was a new driver when we came to him and he made me feel like she was safe on the road. Edgar and his group always have your back."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Edgar Ortiz’s Team here in Pico Rivera . "
Profile photo of Judi Treble

Judi Treble

May 4, 2026

5  out of  5
rating by Judi Treble
"Thank you for your kind service"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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gabbie ruiz

May 3, 2026

5  out of  5
rating by gabbie ruiz
"Awesome Agent!!! Very helpful and knowledgeable with all of my policies with State Farm"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Edgar Ortiz’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pico Rivera ."
Profile photo of Sofia Elizian

Sofia Elizian

April 24, 2026

5  out of  5
rating by Sofia Elizian
"Really appreciated how helpful Perla was! She was patient, knowledgeable, and made everything so easy to understand. You can tell she actually cares about helping. 10/10 recommend!!"
We responded:
"Thanks so much for the fantastic rating, Sofia! We are so glad you had a positive experience with us here on State Farm Agent Edgar Ortiz’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Monique Sainz

April 23, 2026

5  out of  5
rating by Monique Sainz
"I called for a quote and even though I didn’t end up going with it, Perla was honestly so nice and helpful. She explained what I currently have, offered helpful suggestions, and answered all my questions without making me feel rushed. Super easy to talk to and just overall a really positive experience."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Edgar Ortiz’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pico Rivera ."